wendb Terms & Conditions

These terms and conditions (hereinafter referred to as the "Terms") form a legal agreement between the wendb platform and its users (hereinafter referred to as "User" or "Member"). wendb is an online gaming and betting platform operated through the domain https://wendb.lat.

By using any service, product, or feature of wendb, creating an account, or accessing the platform, the user is deemed to have read, understood, and accepted these Terms in full. If any user disagrees with any part of these Terms, they may not use this platform.

1.1 Definitions

• "Platform" — The wendb website and all associated services and features.
• "User" — Any person who accesses the platform or uses its services.
• "Account" — A personal gaming account registered by a user.
• "Bonus Funds" — Additional money credited to an account as part of a promotion.
• "Wagering Requirement" — The amount that must be wagered before bonus funds can be withdrawn.
• "Taka" or "BDT" — Bangladeshi Taka, the sole currency for transactions on the platform.

1.2 Applicable Law

These Terms are governed by applicable laws and regulations. Users are solely responsible for ensuring that their use of this platform is lawful from their location. wendb does not guarantee the availability of its services in any specific jurisdiction, and the responsibility for this rests with the user.

2.1 Age Requirement

To open an account and use wendb's services, users must be at least 21 years of age. The platform may request a valid identity document (national ID card, passport, or other government-issued document) for age verification at any time. Creating an account by misrepresenting one's age is strictly prohibited and may result in account forfeiture.

2.2 Registration Terms

When creating an account, the user confirms the following:

• All information provided is true, accurate, and complete.
• They are not creating an account on behalf of another person.
• None of their previous accounts have been cancelled or banned.
• They will operate only one account — multiple accounts by the same person are strictly prohibited.

2.3 Verification Process

wendb follows a KYC (Know Your Customer) policy. Prior to withdrawal or in cases of any suspicious activity, the platform may request identity verification, proof of address, and payment method verification. Failure to submit the required documents in a timely manner may result in temporary suspension of the account.

Each user is fully responsible for the security of their account. Access to a wendb account is for the personal use of the registered user only. Sharing passwords or login credentials with anyone else is prohibited.

3.1 User Responsibilities

• Use a strong and unique password.
• Never share your login credentials with any third party.
• If you notice any unusual activity on your account, notify the support team immediately.
• Log out of your account after logging in from a public or shared device.

3.2 Suspicious Activity

wendb continuously monitors its systems. If any unusual or suspicious activity is detected on an account, the platform reserves the right to temporarily suspend the account until further verification is completed.

All financial transactions on wendb are conducted in Bangladeshi Taka (BDT). The platform processes transactions through secure, encrypted payment channels.

4.1 Accepted Payment Methods

wendb currently supports the following payment methods:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Bank Transfer — Major banks in Bangladesh (e.g., Dutch Bangla Bank, BRAC Bank, Islami Bank)

4.2 Deposit & Withdrawal Limits

4.3 Withdrawal Terms

• Withdrawal requests will always be processed using the same method as the deposit.
• Wagering requirements must be met before any withdrawal, including those involving bonus funds.
• Withdrawals may be delayed if the account has not been fully verified.
• Deposits and withdrawals must be made using the same payment account — transferring funds to a third-party account is prohibited.

4.4 Currency & Conversion

The sole currency of the platform is Bangladeshi Taka (BDT). Transactions in any foreign currency are not accepted. Any additional charges on transactions may be determined by the user's payment provider's policies, and wendb is not responsible for those charges.

5.1 Welcome Bonus

wendb offers new members a 120% bonus on their first deposit, up to a maximum of ৳20,000. A minimum deposit of ৳300 is required to receive this bonus.

5.2 Wagering Requirement

To be eligible to withdraw the welcome bonus, you must wager 15 times the bonus amount. The wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

5.3 General Bonus Rules

• Each user may use each promotion only once.
• Multiple people from the same household or the same IP address may not share the same bonus.
• If any fraud or policy violation is found in connection with bonus use, the bonus and associated winnings may be forfeited.
• wendb reserves the right to change the terms of any promotion or cancel a promotion at any time.
• Bonus offers are for personal entertainment purposes only — bonus "harvesting" or systematic misuse is prohibited.

6.1 Bet Acceptance

All bets and game rounds are finalised in accordance with applicable rules. wendb reserves the right to void any bet or transaction resulting from a technical error, software issue, or incomplete connection.

6.2 Game Operations

All games on the wendb platform are operated by third-party game providers, such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, NetEnt, and others. The outcomes of these games are determined by Random Number Generator (RNG) technology, which ensures fairness.

6.3 Technical Issues

If a technical disruption occurs during a game, that round may be cancelled and the funds used in that round will be refunded. However, wendb is not liable for any loss caused by external internet connectivity or device issues.

6.4 Sports Betting

wendb offers betting opportunities on various sporting events. Details on betting markets, odds, and payouts for each event will be listed on the platform. Bets will be considered final once results are published.

The following activities are strictly prohibited on the wendb platform:

7.1 Fraud & Deception

• Creating an account using a false or fake identity.
• Operating an account using another person's identity.
• Using fraudulent payment information or stolen payment methods.
• Creating multiple accounts to claim bonuses more than once.

7.2 System Manipulation

• Using software, bots, scripts, or automation tools to gain an advantage in games or betting.
• Intentionally exploiting game bugs or errors.
• Attempting unauthorised access to the platform's servers or systems.

7.3 Money Laundering

wendb is committed to anti-money laundering (AML). Using the platform as a vehicle for transferring illegal funds is strictly prohibited. Suspicious transactions may be reported to the relevant authorities.

wendb places the highest priority on responsible gaming. We believe gaming is an entertainment activity and should never cause financial hardship or personal problems.

8.1 Self-Control Tools

Users can use the following features to manage their gaming habits — by contacting our support team:

• Set daily, weekly, or monthly deposit limits.
• Set time limits for gaming sessions.
• Temporary account suspension (cooling-off period).
• Long-term self-exclusion.

8.2 Problem Gaming

If you feel your gaming habits are getting out of control, please contact our support team. For more information, visit our Responsible Gaming page.

We are committed to protecting minors (under 21) from gaming. Users in a family environment are advised to use parental control software.

wendb places the highest importance on protecting users' personal information. All data is secured through SSL encryption technology. For details about the platform's privacy policy, visit our Privacy Policy page.

9.1 Data Collection & Use

• To verify accounts and confirm identity.
• To process transactions and ensure financial security.
• To improve platform quality and enhance the user experience.
• To comply with applicable laws and regulations.

9.2 Sharing Information with Third Parties

wendb does not sell users' personal information to third parties for marketing purposes. However, limited information may be shared with necessary third parties for payment processing, technical services, and fulfillment of legal obligations.

wendb always strives to provide a reliable and uninterrupted service. However, wendb's liability is limited in the following cases:

• Losses caused by issues with the user's internet connection or device.
• Losses caused by software or server issues from third-party game providers.
• Unexpected technical disruptions or force majeure events (natural disasters, cyberattacks, etc.).
• Any losses resulting from a user's violation of the terms and conditions.

wendb will not be liable under any circumstances for indirect, incidental, or special damages. The maximum liability limit will be determined in accordance with applicable law.

11.1 wendb's Rights

wendb reserves the right to temporarily or permanently close any account in the following circumstances:

• Violation of any clause of the terms and conditions.
• Suspicion of fraudulent or deceptive activity.
• Creating an account with false information.
• Failure or refusal to complete age verification.
• To meet regulatory or legal requirements.

11.2 User's Right to Close Account

Any user may request to close their account at any time. In such cases, the net balance remaining in the account (subject to applicable conditions being met) will be returned. Bonus funds that have not yet met the wagering requirements will be forfeited.

12.1 Changes to Terms

wendb reserves the right to change, amend, or update these terms and conditions at any time. A notice will be posted on the platform for significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

The date of the most recent update will always be noted at the top of this page. It is the user's responsibility to visit this page regularly and stay informed about updates.

12.2 Dispute Resolution

For any dispute or complaint, please contact our support team first. wendb strives to resolve all complaints fairly and transparently. The support team is available 24 hours a day, 7 days a week in Bengali and English.

12.3 Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat — Available 24/7
• Email: [email protected]

These terms and conditions are written in Bengali and apply to the Bangladesh market. In the event of any interpretation of the terms, wendb's interpretation will be considered final.